Tel: +44 20 7636 4052
36 New Oxford Street, London WC1A 1EP

Terms and Conditions

Terms and Conditions

      • Students must be 16 years of age or over.
      • To enrol a student we need to receive payment of tuition and registration fees in full. If students want us to arrange accommodation on their behalf, we will require payment of two weeks’ rent as deposit plus £30.00 finding fee. Please note that students are responsible for all bank charges.
      • There is no reduction or refund in fees where a course includes a public holiday.
      • Please note that the college will be closed on the following bank holidays this year:
        We will also be closed for Christmas from 18th December 2017 to 1st January 2018. You will not be charged for these three weeks if your course overlaps this period.

        Bank holidays in 2017
        2 January Monday New Year’s Day (substitute day)
        14 April Friday Good Friday
        17 April Monday Easter Monday
        1 May Monday Early May bank holiday
        29 May Monday Spring bank holiday
        28 August Monday Summer bank holiday
        25 December Monday Christmas Day
        26 December Tuesday Boxing Day


      • Fees are not transferable to any other student under any circumstances.
      • If a Student Visa is refused by the Home Office, Embassy or Port of Entry:
        1. All fees received, less £199 (exc. reg. fee), will be refunded. The student will have to show the original letter of refusal from the Home Office or Port of Entry. This must be received before the course is due to start.
        2. If a visa is refused due to bad attendance, fees paid are non-refundable.
        3. When a student enrols on a course, this forms a contract with the college. This contract cannot be cancelled without the agreement of Princes College. The College will keep all or part of fees paid to help pay for costs incurred. Students must tell the college before they enrol if they have been refused a visa in the past.
        4. If, in the opinion of the British Embassy, a student is not bona fide or genuine, all fees paid will not be refunded.
        5. If students do not attend class without informing the College for a period of two weeks or more, all fees will be forfeit and the student’s place at the college will be withdrawn. If the student is in the UK on a Student Visa, the college will inform the Home Office of non-attendance.

    • In order to start processing a refund, we need to receive the original letter of refusal issued by the British immigration authorities. Please note that faxed or scanned/emailed copies of the letter of refusal will not be acceptable. Once all necessary documents are in order, the college will refund the fees received less £199 administrative charges (exc. reg. fee). Please note that we will only refund accommodation fees if your visa is refused and if you have given us 10 days’ notice.
    • All students must book their allowed holidays at least 7 days in advance, and for a full week (or full weeks thereafter) commencing on a Monday. The college will not extend courses for holidays taken mid-week or without enough notice. Holidays can only be changed and/or cancelled by giving 7 days’ notice.
    • Classes cannot be changed mid-week. All class changes will start from Monday. Please note that you can only change class if there is a space in the class into which you wish to transfer.
    • The time of classes is subject to availability, even though every attempt is made to place students at the time of their choice.
    • The college reserves the right to change any teacher, timetable and/or classroom, and classroom location and to combine classes if necessary.
    • The college reserves the right to remove students from the class register if their attendance is not satisfactory.
    • All students are expected to behave in an orderly manner. Wilful damage to our property or threatening behaviour to our staff will lead to expulsion from the college. Expelled students will be held personally responsible for rectifying any wilful damage to our property or staff in the case of such occurrence. In the event of such expulsion no refund of fees will be made.
    • Students are advised that the college, its employees and its representatives accept no responsibility for personal injury and/or loss of/damage to personal property on our premises, whether by fire, burglary, theft or otherwise. This condition also applies to public and private places when students are on college trips/excursions.
    • Please note that any disputes will be covered by English Law.


Health and safety

    • Your safety is a priority for us and the college maintains good standards in this area. We comply with all relevant legislation relating to Health and Safety. In particular we are concerned with fire safety and conduct regular fire drills, we conduct careful risk assessments to ensure that the whole building is safe. Whenever clients leave the building on official business we take care to ensure that any possible risks are considered and any necessary steps are taken to reduce the likelihood of problems.


Physical disability

    • Our premises are not suitable for clients in wheelchairs.


Visual and audio impairment, dyslexia etc.

    • We can usually help clients with some difficulties with their sight or their hearing but our courses are probably not suitable for the totally blind or the very deaf. Please contact us if you think you may need special arrangements. If you are dyslexic it is very helpful if you can tell us in advance. In particular, if you are planning to take an examination we may be able to make special arrangements for you but we need notice of this well in advance.


Mental health issues

    • The college is a small, friendly and supportive place, and people who are nervous or anxious about being away from home will find a friendly welcome and personal support to help them to adjust to life in an unfamiliar environment. However, we do not have the staff or the facilities to accept clients with significant mental health problems and we strongly advise clients – or their parents or sponsors – to tell us before enrolling anyone who has a history of mental health problems so that we can advise whether our courses are suitable.


16-17 year-olds

    • 16-17 year-olds, Most students on our English courses are over 18 years old however, we do accept students aged 16-17. Please note the following: 16-17 year-olds will be treated as adults and attend classes with adults. We do not supervise students at break times and they will travel between the college and their homestay or guardian’s home unsupervised. We can arrange homestay accommodation through an agency called Britannia. Students aged 16-17 will be provided with meals by their homestay families. Parents or guardians must inform the college in writing if they have made alternative accommodation arrangements. All parents or guardians of students aged 16-17 years old must sign a consent form agreeing to the above. The college’s social programme is not compulsory and it is not specifically designed for under 18s and certain activities are not suitable for students under 18. We do aim to provide some activities that are suitable for under 18s. Students attending social events will travel home alone.

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